Legal

Privacy Policy & Data Protection

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SSL Certificate:

Our website is equipped with a reliable SSL Certificate to ensure that your personal data remains secure and protected. We take every reasonable measure to ensure the highest level of security possible. Your privacy is our top priority, and we’re committed to keeping your information safe.

South West Fire Doors Cookie Policy

At South West Fire Doors, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Cookie Policy outlines how we use cookies and similar technologies on our website.

What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet)when you visit our website. Cookies help us to improve the functionality of our website,enhance your browsing experience, and understand how our visitors use the site.

Types of Cookies We Use:
We use the following types of cookies on our website:
1. Strictly Necessary Cookies
These cookies are essential for the operation of our website. They allow you to navigate our site and use its features, such as accessing secure areas or booking our services. Without these cookies, certain services cannot be provided.
2. Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages encountered. The information is aggregated and anonymized, meaning it cannot be used to identify you. We use this data to improve the performance and user experience of our website.
3. Functionality Cookies
These cookies allow our website to remember choices you make, such as your language preferences or location, to provide a more personalized experience. They may also be used to provide services you have requested, such as leaving a comment or filling out a form.
4. Targeting and Advertising Cookies
These cookies are used to deliver ads that are relevant to you and your interests. They may also limit the number of times you see an advertisement and help us measure the effectiveness of our marketing campaigns. These cookies are usually placed by third-party advertising networks with our permission.

Third-Party Cookies:
We may use third-party cookies on our website, such as those from Google Analytics, to collect information about website traffic and user behavior. These third-party services may set cookies on your device, and their use of your data is governed by their respective privacy policies.
- Google Analytics: We use Google Analytics to gather information about how visitors interact with our website. This helps us improve the site’s usability and content.

Managing Cookies
You can control and manage cookies in your browser settings. Most web browsers
automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect the functionality of our website and reduce the quality of your experience.

To learn more about managing cookies, you can visit the following links based on your browser:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Consent to Use Cookies
By continuing to use our website, you consent to our use of cookies as outlined in this policy. You can withdraw your consent at any time by deleting the cookies stored on your device or changing your cookie preferences in your browser settings.

Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with an updated effective date.

Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
South West Fire Doors
Knightcott Industrial Estate
Banwell
BS29 6JN
Info@southwestfiredoors.com
01934 244721